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| Incredible Customer Service |
 Two 90-minute videotapes and matching interactive workbook covering the most creative and results oriented customer service ideas and implementation techniques available. This videotape series will help any business to increase their customer satisfaction, customer retention, sales and gross profit. The information in this series is designed to help all the employees and all departments of your business.
Price:
$139.00 |
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| Here are just a few of the powerful concepts Mark will share with you: |
- How to create winning customer satisfaction teams.
- How to create on-going customer service training that gets results.
- Learn the power of creating Specific Defining Proposition.
- How to eliminate the inter-department wars.
- Tips on Outside the Box Thinking for better customer service.
- How to create Job Missions that reduce customers' fears.
- Learn the Do's and Dont's of customer service.
- Discover the Circle of Customer Satisfaction and how it works.
- learn the new Contrarian Model of Sales that increases satisfaction.
- Using Body language skills to increase rapport with your customers.
- Tips for a better F&I process
- Tips for the Manager to help create Incredible Customer Satisfaction.
- Tips for the service and parts department.
- Tips for the dealer to make dramatic improvements in your business
- Discover how to use the Ideal Employee Concept.
- Discover the Ideal Customer Concept.
- How to create customer satisfaction in the Internet World.
- Learn the internalvs. external forces of customer satisfaction.
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For a free consultation
please
contact us at:
info@tewart.com or
888 2 Tewart (283-9278) |
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